Rux Capital
Privacy Policy
Privacy is of utmost importance at Rux Capital
We recognise the significance of protecting information which is stored on our servers or network or is intended to be stored on our servers or network and which relates to an individual. The data we protect are the "Personal Data" which is any information relating to an identified or identifiable natural person, sometimes called a data subject, and have made protecting the privacy and the confidentiality of Personal Data a fundamental component of the way we do business. This Privacy Policy informs you of the ways we work to ensure privacy and the confidentiality of Personal Data and describes the information we gather, how we use those Personal Data and the circumstances under which we disclose such information to third-parties. This Privacy Policy is designed to address regulatory requirements of the jurisdictions in which Rux Capital offers its Services, including the General Data Protection Regulation ("GDPR"), as enacted by the European Commission. In this Privacy Policy, the term "Service" and "Services" has the same meaning as described in the User Agreement, but excludes API services, which are governed by a separate agreement. If you do not agree with this Privacy Policy, in general, or any part of it, you should not use the Services. This Privacy Policy is periodically reviewed to ensure that any new obligations and changes to our business model are taken into consideration. We may amend this Privacy Policy at any time by posting an amended version on our website.
1. Information About Rux Capital
Our Services are offered through one or more subsidiaries of Rux Capital. By using the Services, you understand that your Personal Data may be used by the relevant operating entity as the data "Controller".
2. Collection of Personal Data
When you access or use the Services, we collect the following information: Information you may provide to us: You may give us information about you by filling in forms on our website or through our app or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use the Services and when you report a problem with the website or with our app. Information we collect about you: With regard to each of your visits to our website or our app we automatically collect Login Information (technical information about your use of the Services, including the type of browser and version you use, the last access time of your account, the Internet Protocol (IP) address used to create the account and the most recent IP address used to access the account) and Device Information (information about the device you use to access your account, including the hardware model, operating system and version, and unique device identifiers, but this information is anonymised and not tied to any particular person). Information We Collect Required By Law, Rule, or Regulation: Depending on the Service, we may collect information from you in order to meet regulatory obligations around know-your-customer ("KYC") and anti-money laundering ("AML") requirements. Information that we collect from you includes: full name; residential address; contact details (telephone number, email address); date and place of birth, gender, place of citizenship; bank account information and/or credit card details; your status as a politically exposed person; source of funds & proof of address; passport and/or national driver's license or government-issued identification card to verify your identity; and transaction history and account balances in connection with your use of certain Services. Information We Collect from Other Sources: We also receive information from other sources and combine that with the information we collect through our Services. We also use "cookies" from time to time to help personalise your online experience with us.
3. Use of Personal Data
We will use your Personal Data, to: understand and strive to meet your needs and preferences in using our Services; develop new and enhance existing service and product offerings; manage and develop our business and operations; carry out any actions for which we have received your consent; prevent and investigate fraudulent or other criminal activity; address service requests and resolve user questions; and meet legal and regulatory requirements. We also reserve the right to use aggregated Personal Data to understand how our users use our Services, provided that those data cannot identify any individual. We also use third-party web analytics tools that help us understand how users engage with our website. We will process your Personal Data legally and fairly and not use it outside the purposes of which we have informed you, including selling it individually or in the aggregate for commercial use.
4. Disclosure of Personal Data
We may share your information with selected recipients to perform functions required to provide certain Services to you and/or in connection with our efforts to prevent and investigate fraudulent or other criminal activity. All such third parties will be contractually bound to protect data in compliance with our Privacy Policy. The categories of recipients include: companies within the Rux Capital corporate family in order to provide the Services to you; cloud service providers to store certain personal data and for disaster recovery services, as well as, for the performance of any contract we enter into with you; fraud detection service providers who will run certain fraud detection checks against Personal Data provided; and spam and abuse detection providers making software available designed to prevent users from programmatically using the Services in unsupported ways. We also may share Personal Data with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution or other sale or transfer of some or all of Rux Capital's assets. We shall require any third-party, including without limitation, any government or enforcement entity, seeking access to the data we hold to a court order, or equivalent proof that they are statutorily authorised to access your data and that their request is valid and within their statutory or regulatory power. Funding and transaction information related to your use of certain Services may be recorded on a public blockchain. Because blockchains are decentralised or third-party networks that are not controlled or operated by Rux Capital or its affiliates, we are not able to erase, modify, or alter Personal Data from such networks.
5. Security of Your Personal Data
We protect Personal Data with appropriate physical, technological and organisational safeguards and security measures. We audit our procedures and security measures regularly to ensure they are being properly administered and remain effective and appropriate. Our site has security measures in place to protect against the loss, misuse and unauthorised alteration of the information under our control. More specifically, our server uses TLS (Transport Layer Security) security protection by encrypting your Personal Data to prevent individuals from accessing such Personal Data as it travels over the internet.
6. Retention of Your Personal Data
The length of time we retain Personal Data outside our back-up system varies depending on the purpose for which it was collected and used. Data you provide to us when subscribing for our Services is retained while the user remains active. When Personal Data is no longer necessary for the purpose for which it was collected, we will remove any details that identifies you or we will securely destroy the records, where permissible. However, we may need to maintain records for a significant period of time (after you cease using a particular Service) as mandated by regulation. For example, we are subject to certain anti-money laundering laws that require us to retain, for a period of five (5) years after our business relationship with you has ended: a copy of the records we used in order to comply with our client due diligence obligations; and supporting evidence and records of transactions with you and your relationship with us. When Personal Data is no longer needed, we have procedures either to destroy, delete, erase or convert it to an anonymous form.
7. Storage of Personal Data
Rux Capital stores your Personal Data at secure locations. We ensure that appropriate security standards are in place regarding the safeguarding, confidentiality, and security of Data. The information that we collect from you may be transferred to, and stored in, destinations outside of your country. To the extent that we transfer your Personal Data, we will ensure that the transfer is lawful and that data processors in third countries are obliged to comply with the GDPR and the UK Data Protection Act 2018.
8. Your Rights
The rights that are available to you in relation to the Personal Data we hold about you include: Information Access — if you ask us, we will confirm whether we are processing your Personal Data and, if so, what information we process and, if requested, provide you with a copy of that information within 30 days from the date of your request. Rectification — if the Personal Data we hold about you is inaccurate or incomplete, you are entitled to have it rectified. Erasure — you can ask us to delete or remove your Personal Data in certain circumstances such as if we no longer need it, provided that we have no legal or regulatory obligation to retain that data. Processing restrictions — you can ask us to block or suppress the processing of your Personal Data in certain circumstances. Data portability — in certain circumstances, you might have the right to obtain Personal Data you have provided us with (in a structured, commonly used and machine-readable format) and to re-use it elsewhere or ask us to transfer this to a third party of your choice. Objection — you can ask us to stop processing your Personal Data, and we will do so if we are relying on our own or someone else's legitimate interests to process your Personal Data (except where we can demonstrate compelling legal grounds), processing your Personal Data for direct marketing, or processing your Personal Data for research. Automated decision-making and profiling — if we make a decision about you based solely on an automated process that affects your ability to access our Services or has another significant effect on you, you can request not to be subject to such a decision unless we can demonstrate to you that such a decision is necessary for entering into, or the performance of, a contract between us.
9. Acceptance
By using the Services, you signify your agreement to this Privacy Policy. Rux Capital reserves the right to change or amend this Privacy Policy at any time. If we make any material changes to this Privacy Policy, the revised Policy will be posted here and we will notify our users at least 30 days prior to the changes taking effect so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Please check this page frequently to see any updates or changes to this Privacy Policy.
10. Questions and Complaints
Any questions about this Privacy Policy, the collection, use and disclosure of Personal Data by Rux Capital or access to your Personal Data as required by law should be directed to our support team. In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance and we will attempt to handle your request as soon as possible. This is without prejudice to your right to launch a claim with the data protection supervisory authority in the country in which you live or work where you think we have violated data protection laws.